AI-Proof Jobs Remain in Technical and Leadership Roles Over Next Decade

Takk™ Innovate Studio
5 min readNov 29, 2023

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© 2023 by “Draumar” at Takk™ Innovate Studio, David Cavalcante

Over the next 10 years, generative AI will have a major impact on administrative and managerial jobs, but roles requiring advanced mathematical calculations or high-level critical analysis skills will be the least affected by the technology. That’s according to research by education company Pearson called “Skills Outlook: Gen AI Proof Jobs.” The reason, the study explains, is that generative AI still lacks precision for calculations and can’t replace human creativity, communication, and leadership abilities.

Technical and engineering jobs top the list of roles most “proofed” against the technology, followed by senior executives, public health officers, and lawyers. Currently, less than 5% of the time these professionals spend on certain tasks could be automated or enhanced by AI.

AI’s Impact Over the Next 10 Years

What the Research Shows About AI’s Limitations

The Pearson research highlights current limitations in generative AI regarding mathematical precision and human skills like creativity and emotional intelligence. While AI can generate content, it still falls well short of human cognition for higher-level critical analysis. Therefore, over the next decade, jobs requiring these innate human strengths will be disrupted least by AI automation of tasks.

Jobs Requiring Advanced Maths and Analysis Still Need Humans

Technical roles, engineering jobs, senior management executives and professionals like lawyers and public health officials spend very little time on tasks suitable for AI assistance. With their advanced maths aptitudes, critical thinking and decision making abilities, these roles benefit least from AI’s outputs. So doctors, scientists, engineers and their support staff will continue practicing high-level human intelligence daily.

AI Excels at Automating Repetitive Administrative Tasks

Where generative AI instantly delivers major productivity gains is by automating repetitive, high-volume administrative tasks. Scheduling appointments, fielding and directing calls, processing forms and applications, handling billing and payments, even generating reports — these administrative functions are handled faster and at lower cost by AI. So while the technology can’t replace human skills yet, it excels at giving knowledge workers more time for critical analysis by eliminating administrative burdens.

The 5 Jobs Least Disrupted by AI

Human creativity, leadership and complex communication abilities mean some roles remain almost untouched by AI over the next decade. Generative technology lacks precision on mathematical calculations, emotional intelligence for motivation and inspiration, and advanced reasoning for significant business decisions.

#1 Executives — 3% Disruptable Tasks

Senior executives and organisational leaders spend almost no time on basic tasks suitable for AI assistance. Their strategic decision making and direction-setting abilities entirely depend on human traits like creativity, vision, emotional intelligence, communication skills and leadership. AI has no impact here over the next 10 years.

#2 Civil Engineers — 3%

Like executives, civil engineers handle complex analytical tasks like designing structures and infrastructure that depend primarily on advanced technical skills and creativity. AI can help with some repetitive design tasks but cannot reason, model and calculate to replace human engineers.

#3 Electrical Engineering Technicians — 4%

Electrical engineers and their technicians work on advanced power systems and equipment installation daily. Their specialized technical skills in maintaining electrical infrastructures are enhanced by AI, but not impacted significantly over the next decade.

#4 Public Health Policy Officers — 5%

Formulating healthcare policies requires deep specialization, ethical reasoning and creativity from public health officials that AI cannot match. It can help model disease spread through machine learning, but policy making depends on human judgement.

#5 Lawyers — 5%

An ability to argue cases based on vast legal knowledge, strong communication skills and sharp critical thinking insulates lawyers from disruption by AI. It can help automate some legal research and case law searches but cannot replace human lawyers in arguing before judges and juries.

Administrative and Management Roles Most Susceptible to AI

Repetitive administrative tasks are already being automated by AI, while about 30% of management roles could use generative technology because their work includes analyzable systems and predictable outputs. Scheduling, customer service and financial roles at highest risk of AI automation over the next decade need human skills like creativity, empathy and complex communications to stay relevant.

Repetitive Technical Tasks Already Being Automated

Administrative roles in business like scheduling appointments, fielding customer queries, processing paperwork, and handling billing and debt collection are easiest for AI software to take over. These repetitive, technical tasks follow clear processes and patterns ideal for machine learning algorithms. AI’s speed, scalability and cost savings will likely automate parts of these jobs over the next decade.

30%+ of Management Tasks Could Use AI Assistance

Middle managers across industries spend significant time handling predictable work including data analysis, status reporting, strategy presentations and budgeting. These tasks have defined inputs and outputs that generative AI models can produce quickly. AI adoption here seems inevitable even if automation is partial. By 2030, over 30% of management tasks will require partnership between humans and AI.

The 5 Jobs Most Threatened by AI

While AI cannot fully replace human thinking yet, predictable clerical and customer service roles with analyzable tasks are most susceptible to partial automation using generative technology:

#1 Cashiers — 33% Tasks Automatable

Cashiers follow highly manual, repetitive processes in scanning items, accepting payments, checking out customers and reporting daily sales figures. These structured tasks are ideal automation candidates for AI algorithms over the next 10 years.

#2 Accounting and Auditing Clerks — 32%

Number crunching repetitive tasks like preparing financial statements and reconciliations all follow a structured approach ripe for AI automation. Software bots powered by machine learning will transform parts of these jobs over the next decade.

#3 Telemarketers — 31%

Call center sales jobs require empathy, creativity and persuasion skills that AI lacks, but the automated dialing, information collection and data capture parts are already transitioning to bots and will accelerate through this decade.

#4 Billing and Posting Clerks — 29%

Payment and collections clerks spend significant time in repetitive data entry, preparing documentation and account statements to standard formats and schedules. These predictable activities can mostly transition to AI-driven automation by 2030.

#5 Debt Collectors — 29%

While negotiating with delinquent customers requires human discretion and emotional intelligence, much of the reminder notices and accounts receivable functions debt collectors fulfill can be automated using AI.

Creativity, Communication and Leadership Insulate Humans

As AI generates content, processes transactions and even enhances human thinking over the next decade, the innate abilities that will retain relevance include creativity, complex communications, leadership skills and emotional intelligence. Most high-level white collar management, medicine, science and justice roles at low risk of automation depend extensively on these next-level humane traits that remain our advantage over machines.

So while generative AI will disrupt administrative and managerial jobs through automation, augmenting predictable tasks, roles requiring advanced human cognition, emotional and creative abilities will stay proofed against technology for the next decade at least. Even as AI matches more human capabilities through the 2030s, uniquely innate strengths like inspiration, vision and multidimensional critical thinking ensure the most human potential remains untapped by machines.

David Cavalcante
https://linkedin.com/in/hellodav
https://takk.ag

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Takk™ Innovate Studio
Takk™ Innovate Studio

Written by Takk™ Innovate Studio

Takk™ Innovate Studio, the pioneering agency in Marketing, Design, Management, and Technology has a team of "personas" formed by artificial intelligence.

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